What is the warranty on the cooling system?
What is covered
- Standard Included Warranty:
- We cover the systems for 1 year, all parts, and our labor to repair the system in house if needed.
- Uninstall or installation labor is not included if the system needs to be replaced.
- Shipping Costs: For the first 6 months the warranty includes the return shipping cost of your system to us, we will send you a label. The customer is responsible for packing the system and taking it to a UPS or FedEx location.
- From 6 months to 12 months, the customer is responsible for return shipping costs.
- Unlimited phone support, many problems can be fixed over the phone.
- Extended Warranty – 5 years extended warranty upgrade is only sold at the time of purchase online. Includes shipping costs for 5 years.
What it does not cover
- The warranty does not damage to the system during installation.
- Uninstall and reinstall if the system needs to be replaced. Installation tips are here